User and group management
User sign-up
01 - Users
As an Administrator, you can add, delete and manage user roles.
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Add new users from "NEW USER".
02 - New user
Fill in the required information: Name, Email and Role.
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Administrator: Can manage all users and settings. User can not see any incidents.
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Supervisor: Receives all incidents and has full control over them. Will also access reporting. User can not manage settings.
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Processor: Can only access incidents assigned by the Supervisor.
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After filling all fields, hit "CREATE" button to send an invitation link to the User's email. Remind to check the spam folder.
03 - User signup
After adding a new user, the person will receive a Signup link by email.
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We advice your company to use Microsoft or Google to login. This way your account is also secured by your organizational security standards (MFA, 2FA).
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If the signup email is lost, please check your junk folder.
04 - Groups
As an Administrator, you can add, delete and manage groups.
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Groups are used for assigning incidents to a bigger group of people.
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Add new group from "NEW GROUP".
05 - New group
Fill in the required information: Name, Description and Users.
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The group can contain any number of users. Note, that when the Supervisor will assign a reports with a group, all members will have access to the specific incident.